Our client, a prominent CRM and Data Agency based in Bristol, is actively seeking a passionate and driven Account Manager to join their esteemed Client Services Department. This role offers an exciting opportunity to spearhead client success through effective campaign management, collaboration with industry experts, and nurturing robust client relationships in an innovative and dynamic work environment.

Key Responsibilities:

Campaign Planning and Management

• Interpret client briefs, challenging assumptions, and ensuring comprehensive understanding of project requirements.
• Coordinate internal resources across various departments for seamless planning, creation, and delivery of client activities.
• Collaborate closely with planning, creative, data, and production teams by sharing comprehensive briefs and strategies.
• Confidently present strategies, creative solutions, and analysis to both the internal team and clients, ensuring effective communication and feedback capture.

Client/Agency Relationship Management

• Lead productive client/agency status meetings, prepare agendas, and circulate contact reports post-meetings.
• Foster strong relationships internally, understanding departmental processes and timelines to streamline campaign processes.
• Assist senior team members with account finance and internal forecasting, maintaining accurate campaign documentation and records.

Skills and Experience

• Proficiency in MS Office tools (PowerPoint, Excel) is essential for daily operations.
• Excellent industry knowledge and awareness of current trends impacting creative communications.
• Understanding of client finances, invoicing procedures, and accurate data input for forecasting.
• Good grasp of UK data protection regulations, ensuring compliance and best practices.
  Skills
• Critical thinking and problem-solving abilities to address issues promptly and effectively within the team and for clients.
• Strong attention to detail for error-free work and impeccable client deliverables.
• Team player mindset conducive to collaborative high-standard work.
• Exceptional written and verbal communication skills across various mediums.

Benefits

• Flexible working
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays
• Summer and Festive hours – early finish on selected Fridays and one day off in December
• Contributory company pension with escalating employer contributions
• Bupa dental care
• Vitality health insurance
• Cycle to work scheme
• Employee Assistance Programme
• IPA Membership
• Creative Industries Membership

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.  

This role is with a leading CRM and Data Marketing Agency who work with some of the world's biggest and most recognisable brands. 

You will be responsible for managing key accounts, building strong relationships with clients, leading/motivating a successful client services team and ultimately, delivering exciting CRM, Digital and data-led client projects.

As Senior Account Director, You'll lead a team and work with clients to understand their Data, CRM and Digital business needs and then work with internal agency teams (including Creative, Strategy, CRM, Insight and Campaign Ops) teams to help deliver relevant strategic solutions, programmes and projects.

You will have an opportunity to work with fantastic brands, while growing your career within a leading business.

You will be an excellent team leader, someone who loves to motivate others and champion wide teams to deliver excellence.

This role is based in Central London (Hybrid working available) and paying up to 55k (depending on experience) + benefits and bonus

Skills and Experience:

• Ideally 6+ years experience within a client facing agency role
• Excellent Account Management skills- able to face-off to clients, understand requirements and turn these into briefs for teams within the agency
• A solid understanding of email best practice
• Strong experience with end 2 end campaigns, including deployment knowledge
• Experience of working with stakeholders and helping to create marketing strategies that will drive customer value and engagement
• Salesforce Marketing Cloud experience/or similar platforms knowledge would be advantageous
• Able to organise and implement CRM and Digital marketing campaigns
• Team leadership and project management experience
• A strong understanding of CRM Strategy, Marketing Automation tools, Campaigns and insights

Benefits:

• Flexible working
• Catered lunches Tuesday - Thursday in the office with breakfast.
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays.
• Summer and Festive hours – early finish on selected Fridays and one day off in December.
• Contributory company pension with escalating employer contributions.
• Relocation package.
• Bupa dental care.
• Vitality health insurance.
• Social events, including Summer and Christmas parties.
• Cycle to work scheme.
• Employee Assistance Programme.
• IPA Membership.
• Creative Industries Membership.

Ready to apply?

If you are a passionate and proactive Project Manager with a keen eye for detail and a drive to excel in the marketing industry, we encourage you to apply.

Click the I'M INTERESTED button at the top of this page to log in or register.

Our client, an independent marketing and digital solutions agency, is seeking a dedicated Project Manager.

You'll play a pivotal role in ensuring the successful delivery of projects and maintaining strong relationships with clients. You will work collaboratively with internal teams, clients, and partners to meet project objectives and drive profitability.

Key Responsibilities:

• Work closely with the client services/project team, actively participating in project activities to ensure progress aligns with the plan.
• Create a comprehensive scope of work, manage requirements, prepare and maintain business cases, and evaluate alternative methods to enhance project delivery.
• Develop and manage project plans, collaborate with discipline leads and project teams to execute strategies, and estimate project activities.
• Manage schedules, budgets, assets, and overall project organization while effectively communicating requirements and deliverable dates.
• Prioritise deliverables and resources based on project goals and scope.
• Keep stakeholders informed by maintaining regular project status updates.
• Proactively identify and address project risks, scope creep, and potential problems.
• Handle multiple projects/tasks simultaneously.
• Engage and collaborate knowledgeably with clients and partners.
• Manage client expectations, ensure the delivery of top-quality service, and incorporate client feedback.

Requirements:

• Minimum of 3 years of experience in a similar role within a marketing/digital agency.
• Highly organized with exceptional time management skills.
• Approachable, with proven problem-solving abilities.
• Comfortable liaising with clients, reporting on progress, and resolving issues.
• Proactive with a 'can-do' attitude, thriving in a collaborative environment.
• Working knowledge of MS Office/GSuite.
• Knowledge of Trello/Asana is an advantage but not a requirement.
• Excellent communication skills, with the ability to engage with people at all levels.
• Passion for the marketing industry and an understanding of current trends and developments.

Benefits:

• Hybrid working model.
• Catered lunches Tuesday - Thursday at our office, with breakfast options.
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays.
• Summer and Festive hours – early finish on selected Fridays and one day off in December.
• Contributory company pension with escalating employer contributions.
• Relocation package.
• Bupa dental care.
• Vitality health insurance.
• Social events, including Summer and Christmas parties.
• Cycle to work scheme.
• Employee Assistance Programme.
• IPA Membership.
• Bristol Creative Industries Membership.

Ready to apply?

If you are a passionate and proactive Project Manager with a keen eye for detail and a drive to excel in the marketing industry, we encourage you to apply.

Click the I'M INTERESTED button at the top of this page to log in or register.