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Our client, a leading agency known for working with global brands, is seeking a talented and dynamic individual to join their innovative team. We're looking for a CRM Planner to play a pivotal role in developing and orchestrating CRM strategies, ensuring measurable ROI and client satisfaction.

Key Responsibilities:

  • Demonstrate understanding of the client’s strategic goals and deliver communications plans across mid-level projects, optimising them against the client’s strategies.
  • Write or provide input into briefs for mid-level projects, producing and presenting briefing documents with a clear strategic approach for creative and analytical teams.
  • Display clear, practical knowledge of analytical approaches and methodologies, translating complex information into simplified explanations.
  • Create compelling strategic narratives with support from the wider Strategy team, using data and insight at the core of the strategy.
  • Input and support the development and ongoing optimisation of annual strategies/plans to deliver against client KPIs.
  • Maintain collaborative relationships with agency stakeholders, providing support for team members in other disciplines.
  • Own and maintain excellent client-agency relationships with stakeholders up to manager level.
  • Support and contribute to conversations with an all-agency team and share discipline knowledge through key principles, industry updates, case studies, and education sessions.

Skills and Experience:

  • Good knowledge of CRM principles, channels, and case studies, with a commitment to ongoing learning and growth.
  • Excellent understanding of using data-driven insight and behavioral economics for developing strategies.
  • Working understanding of Brand & Performance Marketing theories and data-driven CRM’s role within them.
  • Ability to create compelling narratives utilising data and insights.
  • Proficiency in Microsoft programs (Word, PPT & Excel) and Google Drive equivalents.

Benefits:

  • Hybrid work environment – 2 days in the central Bristol office, 3 days optional office/home working.
  • 25 days’ annual leave plus a day off on your birthday, increasing annually up to 30 days, plus bank holidays.
  • Summer and Festive hours – early finish on Fridays in June, July, August, and one day in December of your choice.
  • Contributory company pension scheme.
  • Relocation package.
  • Bupa dental care.
  • Vitality health insurance.
  • Social events, including Summer and Christmas parties.
  • Cycle to work scheme.
  • Employee Assistance Programme offered by Health Assured.
  • IPA Membership.
  • Creative Industries Membership.

If you are ready to be a part of a thriving agency, contributing to the growth and success of well-known, global brands, apply now.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.

Location: Bristol
Job type: Permanent
Emp type: Full-time
Salary: GBP £50,000.00
Job published: 06/03/2024
Job ID: 34111

Are you passionate about crafting impactful CRM strategies and leveraging data to drive client success?

Our client, a leading player in the creative and effective CRM campaigns industry, is seeking a talented Senior Data Strategist to join their team. As a Senior Data Strategist, you will have the opportunity to work with renowned global brands. If you have the skills and experience to thrive in a collaborative, ambitious, and forward-thinking environment, we want to hear from you!

Key Responsibilities:

As a Senior Data Strategist, you will be a vital part of the Strategy team, supporting the Data Strategy Director in delivering CRM strategies. Your key responsibilities will include:

  • Crafting and delivering CRM strategies, emphasizing the utilization of data to measure ROI and achieve client KPIs.
  • Developing communication plans for complex projects, optimizing them against client strategies using data and technology.
  • Collaborating on data project briefs, ensuring alignment with client strategy and providing clear data and technical requirements.
  • Expanding analytical thinking in CRM strategy and execution, simplifying complex concepts for clients.
  • Creating compelling data storytelling decks for senior-level clients using tools such as Powerpoint.
  • Owning client-agency relationships, presenting to internal and external stakeholders, and leading project teams.

Skills and Experience:

  • Essential knowledge and experience in CRM principles and channels.
  • Demonstrable experience using data-driven insight and behavioral economics for strategy development.
  • Understanding of Performance Marketing and the role of data-driven CRM within it.
  • Proficiency in leveraging tools like Tableau and Adobe Analytics.
  • Confidence using Microsoft Office suite/Google Equivalents, especially Excel.
  • Ambitious mindset with the ability to recognize and act on opportunities for the benefit of the team and clients.

Benefits:

  • Hybrid working environment: 2 days in the central Bristol office and optional office/home working for the remaining 3 days.
  • Catered lunches and breakfast options at the office.
  • Generous annual leave, increasing with each year of service.
  • Summer and Festive hours for early finishes and additional time off.
  • Contributory company pension, dental care, and health insurance.
  • Relocation package for eligible candidates.
  • Social events, cycle to work scheme, and Employee Assistance Programme.
  • Professional memberships including IPA and Bristol Creative Industries.

If you are ready to contribute to the growth of an ambitious agency and shape the future of CRM strategy, apply now.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.  

Location: Bristol
Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00
Job published: 06/03/2024
Job ID: 34104

A well-known global electronics company is looking to manage the operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign consultant with operations experience can provide a role of leadership within the campaign execution team.

You'll be coordinating with global marketing stakeholders and leading a team of CRM executives, working on end-to-end, multi-channel Campaign Delivery within Adobe Campaign Classic. 

You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

To excel in this role, you must have a strong background in Adobe Campaign and the ability to understand technical configurations within the existing Adobe Campaign solution. Other equivalent tools could be considered based on the candidate.

Key Accountabilities:

Summary

  • Building a technical bridge between campaign briefings and operations.
  • Providing training, optimization, best practices, and management of the execution team.
  • Ensuring quality control and documentation support for operations execution.
  • Collaborating with the in-house technical team for solution engineering.
  • Providing input into the future direction of Adobe Campaign.
  • This role demands strong consultancy skills, and you will lead technical considerations requiring engagement with our client.

You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.

You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required.  You will also be expected to own the documentation that is required to support the operations execution.

You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.

This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.

Skills and Experience          

Essential

  • 2+ years’ experience using Adobe Campaign Classic (v6/7)
  • Proactive, independent, responsible attitude
  • 2+ years’ background within an Adobe Campaign Operations role showing experience of best practice, client engagement
  • 3+ years Digital Marketing Experience
  • Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions
  • Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

  • Adobe Campaign certification – preferably Business Practitioner
  • Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript,
  • Qlik data analytics experience
  • Estimations and PM Methodologies
  • Training experience
  • Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc)
  • Engagement with, or in-depth knowledge of the consumer electronics industry
  • Big brand experience
  • Global or European experience an advantage
  • Issue resolution and escalation

Benefits:

  • 25 days annual leave
  • Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
  • Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
  • Permanent Health Insurance
  • Private Medical Insurance (starting from grade GL4)
  • 4x Life Assurance
  • £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00
Job published: 04/03/2024
Job ID: 34068

A leading global electronics company and one of the most admired and innovative brands in the world is looking to hire an Adobe Campaign Application Consultant.

In this technical role you will be working on CRM Solutions, platform configuration, development of web apps, system integration via API, platform development and maintenance to enhance system capability, technical support, building data structures and more complex technical workflows.

Key Responsibilities

  • Responsible for configuring Adobe Campaign in order to reflect to the platform the demands from customer
  • Configuration includes: database revision, application re-configuration, custom report format creation
  • Create and optimize advanced campaign and technical workflows ensuring the industry best practices are always met
  • Collaborate with campaign operations manager, campaign manager and provide guidance for alternatives with regards to Adobe Campaign
  • Communicate task timelines post the request has been allocated.
  • Collaborate with relevant stakeholders, internal and external to ensure the committed timelines are met.

Skills & Experience

Essential

  • 2 years’ experience in implementation/maintenance of Adobe Campaign solutions
  • Proactive, independent, responsible attitude
  • 2+ years of hands on Adobe Campaign experience
  • Experience with both platform and marketing campaigns configuration
  • Good knowledge in optimization techniques of application and handling big amount of data, marketing automation, segmentation and workflows
  • Experience with XML, JavaScript and SQL
  • Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

  • Experience with, or in-depth knowledge of the consumer electronics industry
  • Big brand experience
  • Strong PowerPoint and Excel skills
  • Global or European experience an advantage
  • Issue resolution and escalation

Salary & Benefits

  • Basic annual salary depending upon experience
  • 25 days annual leave
  • Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
  • Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
  • Permanent Health Insurance
  • Private Medical Insurance (starting from grade GL4)
  • 4x Life Assurance
  • £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.
Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary: GBP £75,000.00
Job published: 04/03/2024
Job ID: 33928

A leading marketing technology agency is seeking a talented and motivated individual to join their dynamic team as an Adobe Campaign Technical Consultant. You'll be joining a team of that excel in leveraging innovative technologies and strategic insights to drive personalised and impactful customer experiences, partnering with clients across various industries to deliver exceptional solutions that create lasting customer relationships.

You will play a pivotal role in architecting, implementing, and optimising Adobe Campaign solutions for clients. You will collaborate closely with clients' marketing and IT teams to understand their business goals, translate requirements into technical solutions, and provide expert guidance throughout the project lifecycle.

Your expertise in Adobe Campaign and CXM best practices will be instrumental in driving successful outcomes for clients.

This is a hybrid role which enables a 50/50 split between home and office working.

Responsibilities

  • Collaborate with clients to gather and analyse business requirements, and translate them into technical specifications and solutions within Adobe Campaign.
  • Design and implement Adobe Campaign workflows, campaigns, and communication strategies that align with clients' marketing objectives and deliver exceptional customer experiences.
  • Configure and customise Adobe Campaign to meet clients' specific needs, including data integration, segmentation, personalisation, and reporting.
  • Develop and maintain documentation, including technical design documents, project plans, and user guides, to ensure efficient project execution and knowledge sharing.
  • Provide technical expertise and guidance to clients and internal teams, identifying opportunities for optimisation and continuous improvement.
  • Troubleshoot and resolve technical issues, perform system audits, and ensure data accuracy and integrity within Adobe Campaign.
  • Stay up-to-date with the latest Adobe Campaign features, updates, and industry trends to drive innovation and maximise platform capabilities.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.
  • Proven experience as an Adobe Campaign Technical Consultant or similar role, with hands-on experience in designing, implementing, and maintaining Adobe Campaign solutions.
  • Strong proficiency in Adobe Campaign Classic and/or Adobe Campaign Standard, including workflow design, data management, segmentation, scripting, and reporting.
  • Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends.
  • Experience with data integration, APIs, and database technologies, preferably in a marketing context.
  • Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment.
  • Exceptional communication and interpersonal skills, with the ability to present technical concepts to both technical and non-technical stakeholders.
  • Adobe Campaign certification is a plus.

Benefits

  • A competitive salary linked directly with experience.
  • Profit-based company bonus scheme.
  • Fully funded private healthcare scheme.
  • 25 days holiday each year, plus bank holidays.
  • Company pension scheme.
  • Cycle to work scheme.
  • Buy and sell holiday scheme.
  • Online training.
  • Travel card loan scheme.
  • Hybrid and flexible working.
  • Professional development opportunities and ongoing training in Adobe Campaign and CXM technologies.
  • Dynamic and inclusive work environment that values creativity, innovation, and teamwork.
  • Opportunity to work with diverse clients and industries, contributing to meaningful initiatives.

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00
Job published: 04/03/2024
Job ID: 34077

A leading marketing technology agency is looking for an Adobe Campaign Consultant to play a pivotal role in helping their clients leverage the full potential of Adobe Campaign. This is a hybrid role which enables a 50/50 split between home and office working.

As specialists in helping businesses transform and optimise customer engagement strategies, you will work closely with our clients to understand their unique needs, provide strategic recommendations, and implement solutions that drive successful marketing campaigns.

You'll be joining a team of that excel in leveraging innovative technologies and strategic insights to drive personalised and impactful customer experiences. You'll partner with clients across various industries to deliver exceptional solutions that create lasting customer relationships.

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary: GBP £45,000.00
Job published: 23/02/2024
Job ID: 34076

Our client is dedicated to providing trusted, transparent, and innovative marketing solutions to their clients and partners. They are looking for a Campaign Delivery Specialist play a crucial role in reviewing and validating campaign development requirements and creating targeted marketing campaigns on behalf of their clients.

This is an exciting opportunity to join a managed services team and play a pivotal role in reviewing and validating campaign development requirements, creating targeted marketing campaigns, and contributing to the success of major brands.

Key Responsibilities:

  • Delivering direct marketing campaigns using the client's designated marketing automation technology.
  • Collaborating with campaign briefing teams to ensure the effectiveness of campaigns and working closely with internal marketing teams and stakeholders to develop marketing/sales programs and provide segmentation strategy insights.
  • Supporting the execution and maintenance of existing recurring campaigns.
  • Ensuring all business activities are delivered compliantly and in line with relevant regulatory and legal requirements.
  • Investigating any questions regarding campaign selections.
  • Analyzing campaign performance to establish best practices in campaign segmentation approach.
  • Conducting peer reviews of colleagues' campaigns.

We are looking for candidates who:

  • Take responsibility and ownership of the role, both individually and as representatives of our client.
  • Are enthusiastic and inspire clients and colleagues to think and deliver in new, more effective ways.
  • Have exceptional standards and are driven to deliver optimal solutions.
  • Operate with integrity, transparency, and a commitment to sharing information for the benefit of all involved.
  • Can work independently or as part of a team.
  • Adapt to changing client requirements and priorities.
  • Enjoy collaborating with others and fit seamlessly into client culture and processes while maintaining professionalism as a supplier.
  • Are helpful, proactive, friendly, and approachable.
  • Possess strong problem-solving skills and an analytical mindset.

Experience and Qualifications:

  • Minimum 1 year of experience in a marketing environment with a good understanding of marketing practices.
  • Experience in the use of Campaign management tools, e.g., Unica Campaign, Acoustic Campaign, Adobe Campaign, Salesforce Campaign, Pega.
  • Data literate, comfortable working with enterprise SQL platforms (MS SQL Server / Oracle / Teradata).
  • Degree qualified or qualified by experience in Marketing, Business Information Systems, or Data Management.
  • Excellent written and verbal communication and presentation skills.

Personal Development and Training:

You'll be joning a company committed to maximizing the potential of their team through ongoing, transparent, and shared learning and empowerment. You will receive full training on the marketing automation platform you will be using for your assigned client. You will also receive training on related technology platforms associated with your role.

Benefits:

  • Competitive salary
  • Business and personal travel insurance
  • Private health insurance
  • Pension scheme
  • 25 days annual leave, rising to 30 days after 5 years
Location: London
Job type: Permanent
Emp type: Full-time
Salary: GBP £45,000.00
Job published: 23/02/2024
Job ID: 34054

We're seeking a skilled campaign executive who is ready to take that next step in their career to join a leading Digital Marketing Consultancy. In this role, you'll take charge of managing digital marketing campaigns across diverse channels, offering crucial support for campaign migration planning and delivering training sessions to clients on campaign management tools.

As a vital part of the Campaign Management Team, your primary objective will be to aid clients in acquiring, nurturing, and retaining customers through strategic customer journey planning, optimized marketing campaigns, and insightful customer analysis.

This is a hybrid role (2 days in office) based in London. The salary is between £35,000 and £40,000 and offers a 10% bonus as well as a comprehensive benefits package.

Main Responsibilities:

Collaborate within a dynamic team to segment data effectively, identifying and targeting specific audience segments for campaigns. Implement customer journeys using a variety of tools and features to schedule, automate, and trigger campaigns. Conduct quality assurance checks on campaigns and utilize analytics tools to generate comprehensive reports. Your meticulous attention to detail and adept multitasking abilities will be essential for success in this role.

Skills and Experience:

  • Practical experience with at least one campaign management platform such as Adobe Campaign (Classic), Braze, Eloqua, or similar platforms.
  • Proven track record in building and executing multi-channel campaign journeys, with the ability to analyse campaign briefs and interpret requirements effectively.
  • Strong understanding of digital marketing principles, particularly in email, SMS, and push channels.
  • Bonus Points for: Proficiency in data querying (SQL).
  • Familiarity with Marketing Automation Software such as Adobe Campaign, Braze, Salesforce Marketing Cloud, Unica, Klaviyo, Eloqua, etc.
  • Experience with other marketing tools like Adobe Target, Litmus, Google Analytics, Taxi, Moveable Ink.
  • Knowledge of JavaScript, Liquid script, AMPscript, HTML, and CSS. (Bonus not a must have)

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.

Location: London
Job type: Permanent
Emp type: Full-time
Salary: GBP £38,000.00
Job published: 20/02/2024
Job ID: 34114

This role is with a leading CRM and Data Marketing Agency who work with some of the world's biggest and most recognisable brands. 

You will be responsible for managing key accounts, building strong relationships with clients, leading/motivating a successful client services team and ultimately, delivering exciting CRM, Digital and data-led client projects.

As Senior Account Director, You'll lead a team and work with clients to understand their Data, CRM and Digital business needs and then work with internal agency teams (including Creative, Strategy, CRM, Insight and Campaign Ops) teams to help deliver relevant strategic solutions, programmes and projects.

You will have an opportunity to work with fantastic brands, while growing your career within a leading business.

You will be an excellent team leader, someone who loves to motivate others and champion wide teams to deliver excellence.

This role is based in Central London (Hybrid working available) and paying up to 55k (depending on experience) + benefits and bonus

Skills and Experience:

  • Ideally 6+ years experience within a client facing agency role
  • Excellent Account Management skills- able to face-off to clients, understand requirements and turn these into briefs for teams within the agency
  • A solid understanding of email best practice
  • Strong experience with end 2 end campaigns, including deployment knowledge
  • Experience of working with stakeholders and helping to create marketing strategies that will drive customer value and engagement
  • Salesforce Marketing Cloud experience/or similar platforms knowledge would be advantageous
  • Able to organise and implement CRM and Digital marketing campaigns
  • Team leadership and project management experience
  • A strong understanding of CRM Strategy, Marketing Automation tools, Campaigns and insights

Benefits:

  • Flexible working
  • Catered lunches Tuesday - Thursday in the office with breakfast.
  • 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays.
  • Summer and Festive hours – early finish on selected Fridays and one day off in December.
  • Contributory company pension with escalating employer contributions.
  • Relocation package.
  • Bupa dental care.
  • Vitality health insurance.
  • Social events, including Summer and Christmas parties.
  • Cycle to work scheme.
  • Employee Assistance Programme.
  • IPA Membership.
  • Creative Industries Membership.

Ready to apply?

If you are a passionate and proactive Project Manager with a keen eye for detail and a drive to excel in the marketing industry, we encourage you to apply.

Click the I'M INTERESTED button at the top of this page to log in or register.

Location: Bristol
Job type: Permanent
Emp type: Full-time
Salary: GBP £55,000.00
Job published: 12/02/2024
Job ID: 34082

Our client, a prominent player in the data marketing and technology sector, is seeking an exceptional Account Director to lead transformation and drive growth for their clients. As an Account Director at our client, you'll play a pivotal role in nurturing client relationships, strategizing customer insights, and leveraging data analytics to help clients achieve their business goals. Reporting to the Group Account Director, this role offers an incredible opportunity to work with ambitious brands and lead a dynamic Client Services team.

Key Responsibilities:

  • Develop, maintain, and grow client relationships, positioning yourself as a trusted advisor and growth partner.
  • Anticipate clients' changing needs and explore business development opportunities beneficial to both new and existing clients.
  • Drive strategic planning with clients, identifying opportunities and developing CRM strategies for business results.
  • Create account development plans, align project opportunities with company objectives, and review financial forecasts with senior management.
  • Manage account resources, optimize internal resource use, and balance client priorities with commercial impact.
  • Lead and motivate the account team, providing direction and support for their responsibilities.
  • Ensure high-standard delivery of marketing campaigns, data analysis, and reporting projects.
  • Provide clear objectives and regular appraisals for the Account Management team.
  • Be the voice of the business internally and externally, keeping abreast of industry developments.

Experience and Skills:

  • 5+ years' direct/data marketing experience, preferably with digital and offline datasets.
  • Previous experience in an Account Director or Senior Account Management role with team development and line management.
  • Expertise in Customer Lifecycle strategies, email marketing planning, and best practices.
  • Understanding of sophisticated data marketing techniques and best practice reporting.
  • Knowledge of database development and maintenance processes.
  • Strong commercial awareness with a track record of delivering complex projects on time and budget.
  • Degree level, IDM Diploma, or equivalent qualification.

Personal Attributes:

  • Strong organizational skills with attention to detail.
  • Excellent communication skills, able to convey complex topics clearly.
  • Positive leadership qualities, inspiring teams to achieve their best.
  • Alignment with our core values of Ambition, Excellence, and Collaboration.
  • Customer-centric approach focused on delivering impactful results.
  • Proactive and eager to champion successes internally and externally.

Benefits:

  • Annual performance bonus
  • 25 days annual leave + optional 5 Holiday Purchase Scheme days
  • Pension scheme
  • Private Medical Insurance
  • Structured training, development opportunities, and progression plans
  • Social events and office treats
  • Open and collaborative workplace culture
  • Employee Assistance Programme
  • Cycle to Work scheme
  • Workplace Nursery scheme
  • Green Car scheme

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.

Location: London
Job type: Permanent
Emp type: Full-time
Salary: GBP £55,000.00
Job published: 12/02/2024
Job ID: 34101