A leading marketing technology agency is looking for an Adobe Campaign Consultant to play a pivotal role in helping their clients leverage the full potential of Adobe Campaign. This is a hybrid role which enables a 50/50 split between home and office working.

As specialists in helping businesses transform and optimise customer engagement strategies, you will work closely with our clients to understand their unique needs, provide strategic recommendations, and implement solutions that drive successful marketing campaigns.

You'll be joining a team of that excel in leveraging innovative technologies and strategic insights to drive personalised and impactful customer experiences. You'll partner with clients across various industries to deliver exceptional solutions that create lasting customer relationships.

Our client, a prominent CRM and Data Agency based in Bristol, is actively seeking a passionate and driven Account Manager to join their esteemed Client Services Department. This role offers an exciting opportunity to spearhead client success through effective campaign management, collaboration with industry experts, and nurturing robust client relationships in an innovative and dynamic work environment.

Key Responsibilities:

Campaign Planning and Management

• Interpret client briefs, challenging assumptions, and ensuring comprehensive understanding of project requirements.
• Coordinate internal resources across various departments for seamless planning, creation, and delivery of client activities.
• Collaborate closely with planning, creative, data, and production teams by sharing comprehensive briefs and strategies.
• Confidently present strategies, creative solutions, and analysis to both the internal team and clients, ensuring effective communication and feedback capture.

Client/Agency Relationship Management

• Lead productive client/agency status meetings, prepare agendas, and circulate contact reports post-meetings.
• Foster strong relationships internally, understanding departmental processes and timelines to streamline campaign processes.
• Assist senior team members with account finance and internal forecasting, maintaining accurate campaign documentation and records.

Skills and Experience

• Proficiency in MS Office tools (PowerPoint, Excel) is essential for daily operations.
• Excellent industry knowledge and awareness of current trends impacting creative communications.
• Understanding of client finances, invoicing procedures, and accurate data input for forecasting.
• Good grasp of UK data protection regulations, ensuring compliance and best practices.
  Skills
• Critical thinking and problem-solving abilities to address issues promptly and effectively within the team and for clients.
• Strong attention to detail for error-free work and impeccable client deliverables.
• Team player mindset conducive to collaborative high-standard work.
• Exceptional written and verbal communication skills across various mediums.

Benefits

• Flexible working
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays
• Summer and Festive hours – early finish on selected Fridays and one day off in December
• Contributory company pension with escalating employer contributions
• Bupa dental care
• Vitality health insurance
• Cycle to work scheme
• Employee Assistance Programme
• IPA Membership
• Creative Industries Membership

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.  

A leading global electronics company and one of the most admired and innovative brands in the world is looking to hire an Adobe Campaign Application Consultant.

Working in a Customer Data Management Team, you’ll operate in a fast moving environment. You work alongside an international team of experienced best in class professionals building, testing and launching our multi-channel marketing campaigns in Adobe Campaign platform.

Key Responsibilities

• Responsible for configuring Adobe Campaign in order to reflect to the platform the demands from customer
• Configuration includes: database revision, application re-configuration, custom report format creation
• Create and optimize advanced campaign and technical workflows ensuring the industry best practices are always met
• Collaborate with campaign operations manager, campaign manager and provide guidance for alternatives with regards to Adobe Campaign
• Communicate task timelines post the request has been allocated.
• Collaborate with relevant stakeholders, internal and external to ensure the committed timelines are met.

Skills & Experience

Essential

• 2 years’ experience in implementation/maintenance of Adobe Campaign solutions
• Proactive, independent, responsible attitude
• 2+ years of hands on Adobe Campaign experience
• Experience with both platform and marketing campaigns configuration
• Good knowledge in optimization techniques of application and handling big amount of data, marketing automation, segmentation and workflows
• Experience with XML, JavaScript and SQL
• Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

• Experience with, or in-depth knowledge of the consumer electronics industry
• Big brand experience
• Strong PowerPoint and Excel skills
• Global or European experience an advantage
• Issue resolution and escalation

Salary & Benefits

• Basic annual salary depending upon experience
• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

This role is with a leading CRM and Data Marketing Agency who work with some of the world's biggest and most recognisable brands. 

You will be responsible for managing key accounts, building strong relationships with clients, leading/motivating a successful client services team and ultimately, delivering exciting CRM, Digital and data-led client projects.

As Senior Account Director, You'll lead a team and work with clients to understand their Data, CRM and Digital business needs and then work with internal agency teams (including Creative, Strategy, CRM, Insight and Campaign Ops) teams to help deliver relevant strategic solutions, programmes and projects.

You will have an opportunity to work with fantastic brands, while growing your career within a leading business.

You will be an excellent team leader, someone who loves to motivate others and champion wide teams to deliver excellence.

This role is based in Central London (Hybrid working available) and paying up to 55k (depending on experience) + benefits and bonus

Skills and Experience:

• Ideally 6+ years experience within a client facing agency role
• Excellent Account Management skills- able to face-off to clients, understand requirements and turn these into briefs for teams within the agency
• A solid understanding of email best practice
• Strong experience with end 2 end campaigns, including deployment knowledge
• Experience of working with stakeholders and helping to create marketing strategies that will drive customer value and engagement
• Salesforce Marketing Cloud experience/or similar platforms knowledge would be advantageous
• Able to organise and implement CRM and Digital marketing campaigns
• Team leadership and project management experience
• A strong understanding of CRM Strategy, Marketing Automation tools, Campaigns and insights

Benefits:

• Flexible working
• Catered lunches Tuesday - Thursday in the office with breakfast.
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays.
• Summer and Festive hours – early finish on selected Fridays and one day off in December.
• Contributory company pension with escalating employer contributions.
• Relocation package.
• Bupa dental care.
• Vitality health insurance.
• Social events, including Summer and Christmas parties.
• Cycle to work scheme.
• Employee Assistance Programme.
• IPA Membership.
• Creative Industries Membership.

Ready to apply?

If you are a passionate and proactive Project Manager with a keen eye for detail and a drive to excel in the marketing industry, we encourage you to apply.

Click the I'M INTERESTED button at the top of this page to log in or register.

We're looking for a strategic CRM Director, who can take an internationally known media company’s email marketing performance to the next level.

Our client is a dynamic multi-media company (with offices on 3 separate continents) need a Global CRM & Email Director, who can not only lead and inspire the CRM & Email Marketing team, but who can create a clear email strategy to drive newsletter growth across a number of brands, and a clear roadmap on how to deliver against it.

You will be key in setting the blueprints for the overall newsletter strategy, and designing a culture of creative innovation to grow advertising revenues, drive traffic referrals and support subscription audience acquisition and retention. You’ll drive a successful, high – performing team within a matrix organisation, working together to create and test new ideas, implementing any improvements and successes across the full company brand portfolio.

Due to the complex multi-brand environment, the role would suit someone who has experience of building strategies which raise the level for multiple brands, within a group at any one time. 

Key experience required:

• Leadership – this encompasses everything from designing and delivering an email strategy, to influencing senior stakeholders within a matrix / complex environment to buy in to the strategy and support it. Also having a clear plan that’s aligned to the strategy and leading the team to deliver against it.
• Must have strong email marketing experience and how to raise up the level across multiple brands at the same time
• It’s a complex environment due to the number of brands involved and someone must demonstrate they have navigated similar environments
• B2C subscription and newsletter experience

A well-known leading technology company is looking to manage the operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign consultant with operations experience can provide a role of leadership within the campaign execution team.

You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

To excel in this role, you must have a strong background in Adobe Campaign and the ability to understand technical configurations within the existing Adobe Campaign solution. Other equivalent tools could be considered based on the candidate.

Key Accountabilities:

Summary

• Building a technical bridge between campaign briefings and operations.
• Providing training, optimization, best practices, and management of the execution team.
• Ensuring quality control and documentation support for operations execution.
• Collaborating with the in-house technical team for solution engineering.
• Providing input into the future direction of Adobe Campaign.
• This role demands strong consultancy skills, and you will lead technical considerations requiring engagement with our client.

You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.

You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required.  You will also be expected to own the documentation that is required to support the operations execution.

You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.

This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.

Skills and Experience          

Essential

• 2+ years’ experience using Adobe Campaign Classic (v6/7)
• Proactive, independent, responsible attitude
• 2+ years’ background within an Adobe Campaign Operations role showing experience of best practice, client engagement
• 3+ years Digital Marketing Experience
• Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions
• Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

• Adobe Campaign certification – preferably Business Practitioner
• Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript,
• Qlik data analytics experience
• Estimations and PM Methodologies
• Training experience
• Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc)
• Engagement with, or in-depth knowledge of the consumer electronics industry
• Big brand experience
• Global or European experience an advantage
• Issue resolution and escalation

Benefits:

• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

Our client is dedicated to providing trusted, transparent, and innovative marketing solutions to their clients and partners. They are looking for a Campaign Delivery Specialist play a crucial role in reviewing and validating campaign development requirements and creating targeted marketing campaigns on behalf of their clients.

This is an exciting opportunity to join a managed services team and play a pivotal role in reviewing and validating campaign development requirements, creating targeted marketing campaigns, and contributing to the success of major brands.

Key Responsibilities:

• Delivering direct marketing campaigns using the client's designated marketing automation technology.
• Collaborating with campaign briefing teams to ensure the effectiveness of campaigns and working closely with internal marketing teams and stakeholders to develop marketing/sales programs and provide segmentation strategy insights.
• Supporting the execution and maintenance of existing recurring campaigns.
• Ensuring all business activities are delivered compliantly and in line with relevant regulatory and legal requirements.
• Investigating any questions regarding campaign selections.
• Analyzing campaign performance to establish best practices in campaign segmentation approach.
• Conducting peer reviews of colleagues' campaigns.

We are looking for candidates who:

• Take responsibility and ownership of the role, both individually and as representatives of our client.
• Are enthusiastic and inspire clients and colleagues to think and deliver in new, more effective ways.
• Have exceptional standards and are driven to deliver optimal solutions.
• Operate with integrity, transparency, and a commitment to sharing information for the benefit of all involved.
• Can work independently or as part of a team.
• Adapt to changing client requirements and priorities.
• Enjoy collaborating with others and fit seamlessly into client culture and processes while maintaining professionalism as a supplier.
• Are helpful, proactive, friendly, and approachable.
• Possess strong problem-solving skills and an analytical mindset.

Experience and Qualifications:

• Minimum 1 year of experience in a marketing environment with a good understanding of marketing practices.
• Experience in the use of Campaign management tools, e.g., Unica Campaign, Acoustic Campaign, Adobe Campaign, Salesforce Campaign, Pega.
• Data literate, comfortable working with enterprise SQL platforms (MS SQL Server / Oracle / Teradata).
• Degree qualified or qualified by experience in Marketing, Business Information Systems, or Data Management.
• Excellent written and verbal communication and presentation skills.

Personal Development and Training:

You'll be joning a company committed to maximizing the potential of their team through ongoing, transparent, and shared learning and empowerment. You will receive full training on the marketing automation platform you will be using for your assigned client. You will also receive training on related technology platforms associated with your role.

Benefits:

• Competitive salary
• Business and personal travel insurance
• Private health insurance
• Pension scheme
• 25 days annual leave, rising to 30 days after 5 years

Our client, a leading force in the Marketing Technology landscape, is on a mission to be the most trusted enterprise automation solution experts. We’re excited to offer you an opportunity to join their Professional Services Team.

In this role, you will support clients and partners in implementing best-in-class marketing automation solutions. The position will primarily focus on the planning, design and implementation of marketing automation platforms. As a consultant, you will be responsible for identifying and delivering the most appropriate solutions to our clients' needs.

Main Responsibilities

• Project and Program Management
• Business Analysis
• Technical/Architectural Design
• Developing Client Operating Models
• On-Premise Marketing Software Installation
• SaaS Application Service Provisioning and Configuration
• Implementing Client-Specific Software Configuration
• Developing Vendor Solution Roadmaps
• Business Development
• User Acceptance Testing Management and Support
• Customer Enablement and Training
• Solution Blueprint and Enablement Documentation

A consultant may at times fulfill one or more of the following roles within a project:

• Technical Architect
• Business Consultant
• Project Manager
• Trainer

As an ideal candidate, you will:

• Be responsible, able to take ownership of the role individually and as a representative
• Be enthusiastic, inspiring our clients and colleagues to think and deliver in new, more effective ways.
• Have exceptional standards, always striving for optimal solutions.
• Work with integrity and have a knowledge-sharing attitude.
• Be able to work independently or as part of a team.
• Adapt to changing client requirements and priorities.
• Fit in with client culture and processes while maintaining professionalism.
• Be helpful, proactive, friendly, and approachable.
• Possess strong problem-solving skills and an analytical mindset.

Experience and Qualifications

Essential

• Degree qualified
• Marketing experience (3+ years) or a good understanding of marketing practices.
• Experience with campaign management technologies (e.g., Unica, Acoustic, Adobe, Salesforce, Oracle, Alterian, Faststats).
• Comfortable working with basic use of operating systems (MS Windows/UNIX).
• Data-literate, comfortable working with databases and SQL statements (e.g., MS SQL Server, Oracle).
• Excellent written, verbal, and presentation communication skills.
• Excellent self-management and organization skills.
• Analytical skills.

Desirable

• Administrative or User experience with one or more of the following: Unica Platform (Campaign/Interact/Optimize/Plan), Acoustic Campaign and Exchange.

Benefits

• Group Life Assurance (4x Salary)
• Business and personal travel insurance
• 25 days annual leave, rising to 30 days after 5 years
• Learning and development opportunities
• Friendly and supportive workplace

Our client is a leading marketing and IT solutions organisation committed to providing cutting-edge technological solutions to both private and public sector clients.

We’re looking for a talented Senior Project Manager to be responsible for delivering medium and large-scale projects, ensuring quality, value-based delivery for clients and efficient, profitable delivery for the company. You will be a passionate and solution-focused individual with strong knowledge of agile and waterfall methodologies.

You’ll be joining a team that leads the way in customer management by helping clients acquire, develop, and retain customers through effective customer strategy planning, optimising marketing campaigns, and customer insight. Core business activities include strategy and consulting, consumer data, analytics and insight, marketing systems design, build, and integration, and the provision of hosted customer management services.

Key Responsibilities:

• Experience working in an agency environment and project delivery, including delivery planning, resourcing, commercial management, risk, and issues management.
• Supporting the development of the PMO function within the business.
• Establishing and maintaining PM and delivery processes across the business.
• Pre-sales support, including solution development, costings, proposals, development of SOWs, pitching, etc.
• Supporting resource management across the business, including appropriate utilization and chargeability.
• Staying abreast of key market trends in delivery and in the marketing technology/CRM space.
• Proactively identifying and leading initiatives that drive business value and continuous improvement.

Skills and Experience:

• Exceptional communication skills.
• Ability to work under pressure.
• Passionate about project management and delivering value to clients.
• Positive, organized, detail-oriented person.
• Strong understanding of marketing technology and CRM.
• Interest in data and insight.
• Well-versed in both waterfall and agile methodologies.
• Proven experience in a similar role within an agency environment.

Benefits:

• Bonus based on performance
• Pension contributions
• Life Insurance
• Personal Accident Insurance
• Private Health Insurance
• Sickness & Disability income protection
• On-site gym membership
• Clear progression opportunities
• Personal development initiatives