Our client, a prominent player in the data marketing and technology sector, is seeking an exceptional Account Director to lead transformation and drive growth for their clients. As an Account Director at our client, you'll play a pivotal role in nurturing client relationships, strategizing customer insights, and leveraging data analytics to help clients achieve their business goals. Reporting to the Group Account Director, this role offers an incredible opportunity to work with ambitious brands and lead a dynamic Client Services team.

Key Responsibilities:

• Develop, maintain, and grow client relationships, positioning yourself as a trusted advisor and growth partner.
• Anticipate clients' changing needs and explore business development opportunities beneficial to both new and existing clients.
• Drive strategic planning with clients, identifying opportunities and developing CRM strategies for business results.
• Create account development plans, align project opportunities with company objectives, and review financial forecasts with senior management.
• Manage account resources, optimize internal resource use, and balance client priorities with commercial impact.
• Lead and motivate the account team, providing direction and support for their responsibilities.
• Ensure high-standard delivery of marketing campaigns, data analysis, and reporting projects.
• Provide clear objectives and regular appraisals for the Account Management team.
• Be the voice of the business internally and externally, keeping abreast of industry developments.

Experience and Skills:

• 5+ years' direct/data marketing experience, preferably with digital and offline datasets.
• Previous experience in an Account Director or Senior Account Management role with team development and line management.
• Expertise in Customer Lifecycle strategies, email marketing planning, and best practices.
• Understanding of sophisticated data marketing techniques and best practice reporting.
• Knowledge of database development and maintenance processes.
• Strong commercial awareness with a track record of delivering complex projects on time and budget.
• Degree level, IDM Diploma, or equivalent qualification.

Personal Attributes:

• Strong organizational skills with attention to detail.
• Excellent communication skills, able to convey complex topics clearly.
• Positive leadership qualities, inspiring teams to achieve their best.
• Alignment with our core values of Ambition, Excellence, and Collaboration.
• Customer-centric approach focused on delivering impactful results.
• Proactive and eager to champion successes internally and externally.

Benefits:

• Annual performance bonus
• 25 days annual leave + optional 5 Holiday Purchase Scheme days
• Pension scheme
• Private Medical Insurance
• Structured training, development opportunities, and progression plans
• Social events and office treats
• Open and collaborative workplace culture
• Employee Assistance Programme
• Cycle to Work scheme
• Workplace Nursery scheme
• Green Car scheme

Ready to apply?

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Our client, a leading player in the data marketing industry, is seeking a dynamic and experienced Account Manager to join their team. As an Account Manager, you'll play a pivotal role in liaising between clients and internal technical teams to deliver data-driven campaigns and reporting solutions. Reporting to the Senior Account Manager or Account Director, you'll have the opportunity to work on diverse projects, manage client accounts, and drive profitability while maintaining excellent client relationships.

Key Responsibilities:

• Understand client requirements and objectives, translating them into data-driven campaigns and reporting solutions.
• Proactively suggest new projects or enhancements based on client briefs.
• Ensure timely execution and delivery of projects within specified costs and resources.
• Collaborate with internal teams to scope and specify project solutions benefiting clients and the company.
• Maintain open communications and conduct regular review sessions with clients.
• Manage client accounts, serving as the main point of contact and project owner.
• Monitor and manage projects from briefing to final delivery.
• Provide detailed business requirement briefs to technical teams for optimal solutions.
• Produce specifications and price quotations for clients.
• Track, analyse, and report on campaign results and customer base movements.
• Interpret project analysis results and offer business development recommendations.
• Maximise profitability of client work while balancing resource allocation.
• Utilise internal project management tools for accurate time tracking and profitability.

Skills and Experience:

• Minimum of two years' experience in data marketing, ideally managing targeted email marketing campaigns.
• Experience working with gaming brands is advantageous.
• Knowledge of CRM strategies, email marketing best practices, and database management processes.
• Familiarity with client/agency working practices and statistical measures.
• Degree level, IDM Diploma or equivalent and numerate.

Personal Attributes:

• Strong organisational and time management skills.
• Excellent communication (verbal, written, presentation) and teamwork abilities.
• Comfortable working under pressure and taking on more responsibility.
• Proactive, forward-thinking, and eager to progress.
• Ability to lead accounts and support junior team members.

Benefits:

• Competitive salary based on experience
• Opportunities for career advancement
• A dynamic and supportive work environment
• Comprehensive health and wellness benefits
• Training and development opportunities

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.