A leading marketing technology agency is looking for an Adobe Campaign Consultant to play a pivotal role in helping their clients leverage the full potential of Adobe Campaign. This is a hybrid role which enables a 50/50 split between home and office working.

As specialists in helping businesses transform and optimise customer engagement strategies, you will work closely with our clients to understand their unique needs, provide strategic recommendations, and implement solutions that drive successful marketing campaigns.

You'll be joining a team of that excel in leveraging innovative technologies and strategic insights to drive personalised and impactful customer experiences. You'll partner with clients across various industries to deliver exceptional solutions that create lasting customer relationships.

We're looking for a strategic CRM Director, who can take an internationally known media company’s email marketing performance to the next level.

Our client is a dynamic multi-media company (with offices on 3 separate continents) need a Global CRM & Email Director, who can not only lead and inspire the CRM & Email Marketing team, but who can create a clear email strategy to drive newsletter growth across a number of brands, and a clear roadmap on how to deliver against it.

You will be key in setting the blueprints for the overall newsletter strategy, and designing a culture of creative innovation to grow advertising revenues, drive traffic referrals and support subscription audience acquisition and retention. You’ll drive a successful, high – performing team within a matrix organisation, working together to create and test new ideas, implementing any improvements and successes across the full company brand portfolio.

Due to the complex multi-brand environment, the role would suit someone who has experience of building strategies which raise the level for multiple brands, within a group at any one time. 

Key experience required:

• Leadership – this encompasses everything from designing and delivering an email strategy, to influencing senior stakeholders within a matrix / complex environment to buy in to the strategy and support it. Also having a clear plan that’s aligned to the strategy and leading the team to deliver against it.
• Must have strong email marketing experience and how to raise up the level across multiple brands at the same time
• It’s a complex environment due to the number of brands involved and someone must demonstrate they have navigated similar environments
• B2C subscription and newsletter experience

A well-known leading technology company is looking to manage the operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign consultant with operations experience can provide a role of leadership within the campaign execution team.

You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

To excel in this role, you must have a strong background in Adobe Campaign and the ability to understand technical configurations within the existing Adobe Campaign solution. Other equivalent tools could be considered based on the candidate.

Key Accountabilities:

Summary

• Building a technical bridge between campaign briefings and operations.
• Providing training, optimization, best practices, and management of the execution team.
• Ensuring quality control and documentation support for operations execution.
• Collaborating with the in-house technical team for solution engineering.
• Providing input into the future direction of Adobe Campaign.
• This role demands strong consultancy skills, and you will lead technical considerations requiring engagement with our client.

You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.

You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required.  You will also be expected to own the documentation that is required to support the operations execution.

You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.

This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.

Skills and Experience          

Essential

• 2+ years’ experience using Adobe Campaign Classic (v6/7)
• Proactive, independent, responsible attitude
• 2+ years’ background within an Adobe Campaign Operations role showing experience of best practice, client engagement
• 3+ years Digital Marketing Experience
• Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions
• Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

• Adobe Campaign certification – preferably Business Practitioner
• Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript,
• Qlik data analytics experience
• Estimations and PM Methodologies
• Training experience
• Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc)
• Engagement with, or in-depth knowledge of the consumer electronics industry
• Big brand experience
• Global or European experience an advantage
• Issue resolution and escalation

Benefits:

• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

Our client is dedicated to providing trusted, transparent, and innovative marketing solutions to their clients and partners. They are looking for a Campaign Delivery Specialist play a crucial role in reviewing and validating campaign development requirements and creating targeted marketing campaigns on behalf of their clients.

This is an exciting opportunity to join a managed services team and play a pivotal role in reviewing and validating campaign development requirements, creating targeted marketing campaigns, and contributing to the success of major brands.

Key Responsibilities:

• Delivering direct marketing campaigns using the client's designated marketing automation technology.
• Collaborating with campaign briefing teams to ensure the effectiveness of campaigns and working closely with internal marketing teams and stakeholders to develop marketing/sales programs and provide segmentation strategy insights.
• Supporting the execution and maintenance of existing recurring campaigns.
• Ensuring all business activities are delivered compliantly and in line with relevant regulatory and legal requirements.
• Investigating any questions regarding campaign selections.
• Analyzing campaign performance to establish best practices in campaign segmentation approach.
• Conducting peer reviews of colleagues' campaigns.

We are looking for candidates who:

• Take responsibility and ownership of the role, both individually and as representatives of our client.
• Are enthusiastic and inspire clients and colleagues to think and deliver in new, more effective ways.
• Have exceptional standards and are driven to deliver optimal solutions.
• Operate with integrity, transparency, and a commitment to sharing information for the benefit of all involved.
• Can work independently or as part of a team.
• Adapt to changing client requirements and priorities.
• Enjoy collaborating with others and fit seamlessly into client culture and processes while maintaining professionalism as a supplier.
• Are helpful, proactive, friendly, and approachable.
• Possess strong problem-solving skills and an analytical mindset.

Experience and Qualifications:

• Minimum 1 year of experience in a marketing environment with a good understanding of marketing practices.
• Experience in the use of Campaign management tools, e.g., Unica Campaign, Acoustic Campaign, Adobe Campaign, Salesforce Campaign, Pega.
• Data literate, comfortable working with enterprise SQL platforms (MS SQL Server / Oracle / Teradata).
• Degree qualified or qualified by experience in Marketing, Business Information Systems, or Data Management.
• Excellent written and verbal communication and presentation skills.

Personal Development and Training:

You'll be joning a company committed to maximizing the potential of their team through ongoing, transparent, and shared learning and empowerment. You will receive full training on the marketing automation platform you will be using for your assigned client. You will also receive training on related technology platforms associated with your role.

Benefits:

• Competitive salary
• Business and personal travel insurance
• Private health insurance
• Pension scheme
• 25 days annual leave, rising to 30 days after 5 years

Our client, a leading force in the Marketing Technology landscape, is on a mission to be the most trusted enterprise automation solution experts. We’re excited to offer you an opportunity to join their Professional Services Team.

In this role, you will support clients and partners in implementing best-in-class marketing automation solutions. The position will primarily focus on the planning, design and implementation of marketing automation platforms. As a consultant, you will be responsible for identifying and delivering the most appropriate solutions to our clients' needs.

Main Responsibilities

• Project and Program Management
• Business Analysis
• Technical/Architectural Design
• Developing Client Operating Models
• On-Premise Marketing Software Installation
• SaaS Application Service Provisioning and Configuration
• Implementing Client-Specific Software Configuration
• Developing Vendor Solution Roadmaps
• Business Development
• User Acceptance Testing Management and Support
• Customer Enablement and Training
• Solution Blueprint and Enablement Documentation

A consultant may at times fulfill one or more of the following roles within a project:

• Technical Architect
• Business Consultant
• Project Manager
• Trainer

As an ideal candidate, you will:

• Be responsible, able to take ownership of the role individually and as a representative
• Be enthusiastic, inspiring our clients and colleagues to think and deliver in new, more effective ways.
• Have exceptional standards, always striving for optimal solutions.
• Work with integrity and have a knowledge-sharing attitude.
• Be able to work independently or as part of a team.
• Adapt to changing client requirements and priorities.
• Fit in with client culture and processes while maintaining professionalism.
• Be helpful, proactive, friendly, and approachable.
• Possess strong problem-solving skills and an analytical mindset.

Experience and Qualifications

Essential

• Degree qualified
• Marketing experience (3+ years) or a good understanding of marketing practices.
• Experience with campaign management technologies (e.g., Unica, Acoustic, Adobe, Salesforce, Oracle, Alterian, Faststats).
• Comfortable working with basic use of operating systems (MS Windows/UNIX).
• Data-literate, comfortable working with databases and SQL statements (e.g., MS SQL Server, Oracle).
• Excellent written, verbal, and presentation communication skills.
• Excellent self-management and organization skills.
• Analytical skills.

Desirable

• Administrative or User experience with one or more of the following: Unica Platform (Campaign/Interact/Optimize/Plan), Acoustic Campaign and Exchange.

Benefits

• Group Life Assurance (4x Salary)
• Business and personal travel insurance
• 25 days annual leave, rising to 30 days after 5 years
• Learning and development opportunities
• Friendly and supportive workplace