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London | Permanent | Full-time | 110k | Sponsorship applications welcome

One of Europe's fastest growing mobile companies is looking for a Big Data Architect/Solutions Manager to provide technical leadership in architecting and designing end to end solutions in their venture to offer more services for consumers across multiple digital channels.

You will be responsible ensuring the implementation of big data solutions are in-line with industry best practices and standards. You will drive improvements in the current design, processes & implementation to improve operational management, scalability, and extensibility.

The ideal candidate will be a hands-on technical big data architect with extensive experience in designing big data solutions using open source and cloud native technologies. You will be able to demonstrate experience owning and developing big data solutions, preferably with telecom or wireless service providers. You will have a DataOps mindset, allowing the architecture of a system to evolve continuously over time, while simultaneously supporting the needs of current users.

Technologies: .NET, AWS, Azure; Azure Synapse, Nifi, RDS, Apache Kafka, Azure Data bricks, Azure datalake storage, Power BI, Reporting Analytics, QlickView, SQL on-prem Datawarehouse; BSS, OSS & Enterprise Support Systems

We welcome application from candidates who need sponsorship.

Key Responsibilities

  • Articulate business and data requirements from business analysts across the various functional and business areas.
  • Design/manage enterprise big data architecture, data governance, and automated data reconciliation.
  • Technical line management of remote big data engineering team (10-15). Responsible for engineering excellence, resource management, hiring, coaching engineers, and timely delivery of committed work.
  • Create and maintain big data architectural & design artefacts to ensure the up to date documentation for the relevant program and projects is readily available.
  • Contribute to the evolution and planning of the enterprise architecture from data perspective by ensuring solutions are developed in line with roadmap.
  • Collaborate with a wide range of stakeholders to identify and define customer needs
  •  Involve in partner selection and partner resource selection to ensure that the right partner/resource are selected who would be assisting the company in development & engineering.
  • Be the voice of the customer in the context and value of the business requirements.
  • Manage the Technical Product Backlog of epics and features and drive prioritisation.
  • Support data lake design, development, release schedule and maintain a development road map.
  • Create and maintain Architectural Runway, and Non-Functional Requirements.
  • Design for Continuous Delivery Pipeline (CI/CD data pipeline) and enables Built-in Quality & Security from the start.
  • Ability to clearly articulate pros and cons of various technologies and platforms and architectural options to be able to document use cases, solutions, and recommendations.
  • Advocate and champion the DataOps within the business, will be responsible that the existing datalake solution running smoothly on data to day basis.
  • Maintain your own personal skills and knowledge in the field of enterprise architecture and your functional domain specialisation.
  • Actively contribute to the definition of the overall standards for design, development/configuration (including tools) and related documentation.

Skills and Experience

  • Demonstrable experience owning and developing big data solutions, using Hadoop, Hive/Hbase, Spark, Databricks, ETL/ELT for 5+ years.
  • 10+ years of Information Technology experience, preferably with Telecom / wireless service providers.
  • Experience in designing data solution following Agile practices (SAFe methodology); designing for testability, deployability and releaseability; rapid prototyping, data modeling, and decentralized innovation.
  • DataOps mindset: allowing the architecture of a system to evolve continuously over time, while simultaneously supporting the needs of current users.
  • Be able to demonstrate an understanding and ideally use of, at least one recognised architecture framework or standard e.g. TOGAF, Zachman Architecture Framework etc.
  • Ability to apply data, research, and professional judgment and experience to ensure our products are making the biggest difference to consumers.
  • Demonstrated ability to work collaboratively.
  • Excellent written, verbal and social skills - You will be interacting with all types of people (user experience designers, developers, managers, marketers, etc.)
  • Ability to work in a fast paced, multiple project environment on an independent basis and with minimal supervision.
  • Technologies: .NET, AWS, Azure; Azure Synapse, Nifi, RDS, Apache Kafka, Azure Data bricks, Azure datalake storage, Power BI, Reporting Analytics, QlickView, SQL on-prem Datawarehouse; BSS, OSS & Enterprise Support Systems.

Behavioural Fit

  • Effectively work in a matrix organization. Lead through influence
  • Get things done attitude
  • Must be self-motivated and results oriented
  • Ability to work in a cross-functional, multi-cultural team and in a collaborative environment.
  • Ability to multi-task and plan, organize and prioritize multiple projects.
  • Must have a hands-on mentality
Job type: Permanent
Emp type: Full-time
Salary: GBP £110,000.00

Bristol + flexible & remote working | Permanent | Full-time | 60k

A leading global communications agency is looking for an Analytics Manager to be responsible for ensuring robust analytical frameworks and methodologies are applied to solving business problems and managing a team to deliver quality analytics and data science solutions for clients.

This role is a key enabler for helping the business and their clients grow by providing better customer experiences and data-driven decision making.

The ideal candidate will have a passion for discovering solutions and working with stakeholders to improve business outcomes. You will be familiar with using data mining and science techniques to analyse large, structured and unstructured data sets to find patterns and business insights. You will be adept at problem solving and defining solutions through working with our clients and internal teams and be confident presenting solutions to technical and non-technical audiences.

This is a great opportunity to join a growing, agile and fast-paced agency, where data is at the heart of its proposition.

Key Responsibilities:

  • Work closely with client managers and relevant stakeholders to deliver insightful analysis to clients.
  • Ideate, define and present solutions to clients and internal stakeholders.
  • Manage the agile analytics process, including sprints, planning and unblocking issues.
  • Track and resolve risks, issues, and action items throughout project lifecycle.
  • Problem-solve with product and client teams, advise on how to leverage data science across the company and for our clients.
  • Ensuring quality and accuracy of analytics deliverables.
  • Help guide the development of our internal analytics and data science products.
  • Develop technical and commercial solutions, frameworks and methodologies to solve key business problems and challenges.
  • Mentor junior members of the team.
  • Identify opportunities to improve the development and deployment of analytics and machine learning models.
  • Producing specifications and client facing documentation for non technical audiences.
  • Interpret marketing performance data and create actionable recommendations.
  • Work alongside out BI and engineering team to facilitate the automation of CRM reporting.

Key Experience, Skills and Knowledge:

  • Experience managing analytical projects, from conception and ideation, through to delivery and presentation.
  • Knowledge of commonly used data science and analytics platforms, such as AWS Sagemaker, Data Bricks etc.
  • Familiar with common data science and analytical frameworks and techniques.
  • Previous experience of using one or more programming languages, R, Python, Scala, Java and SQL.
  • Experience managing the end-to-end analytics and machine learning lifecycle.
  • Excellent communication skills, both written and verbal. Ability to present complex or highly technical issues in simple and easy-to-understand formats, for technical and nontechnical audiences.
  • A good understanding of agile product development and software development lifecycle.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.

Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00

Senior Data Scientist | Bristol + flexible & remote working | Full-time | 60k

A leading global communications agency is looking for a Lead Data Scientist to take charge on scoping and hands on delivery of analytical solutions for clients. This role is a key enabler for helping the business and their clients grow by providing better customer experiences and data-driven decision making.

You will play a hands-on role to ensure client delivery expectations are met whilst ensuring robust analytical frameworks and methodologies are applied to solving business problems.

The role will interface with many areas of the business including marketing, client services, production and print management, planning, creative and technology, as well as building relationships with clients. You will need to be confident in translating technical requirements and specifications to non-technical audiences

In addition, the lead analyst will build, mentor and help upskill more junior members of the analytics team.

The ideal candidate will be adept at using data mining and science techniques to analyse large, structured and unstructured data sets to find patterns and insights that will help improve business performance. You will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

This is a great opportunity to join a growing, agile and fast-paced agency, where data is at the heart of its proposition.

Key Responsibilities:

  • Work closely within the domestic team, client managers and relevant stakeholders to deliver insightful analysis to clients.
  • Build, test and deploy machine learning models and frameworks.
  • Managing the full machine learning lifecycle.
  • Track and resolve risks, issues, and action items throughout project lifecycle.
  • Problem-solve with product and client teams, advise on how to leverage data science across the company and for our clients.
  • Ensuring quality and accuracy of analytics deliverables.
  • Help guide the development of our internal analytics and data science products.
  • Develop technical solutions, frameworks and methodologies to solve key business problems and challenges.
  • Mentor junior members of the team.
  • Identify opportunities to improve the development and deployment of machine learning models.
  • Producing specifications and client facing documentation on technical processes.
  • Mentoring and training junior data scientists.

Key Experience, Skills and Knowledge:

  • A degree or equivalent in a numerical subject such as Data Science, Computer Science, Mathematics, Engineering.
  • Knowledge of commonly used data science and analytics platforms, such as AWS Sagemaker, Data Bricks etc.
  • Familiar with common data science frameworks such as Spark MLib, TensorFlow, Keras etc.
  • Experience of using one or more programming languages, R, Python, Scala, Java and SQL.
  • Experience using and knowledge of techniques like random forest, gradient boosting, collaborative filtering etc.
  • Experience managing the end-to-end analytics and machine learning lifecycle.
  • Excellent communication skills, both written and verbal. Ability to present complex or highly technical issues in simple and easy-to-understand formats, for technical and nontechnical audiences.
  • A good understanding of agile product development and software development lifecycle.
  • Hands on experience managing, hiring and training data scientists.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.

Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00

Bristol + flexible & remote working | Permanent | Full-time | 60k

A leading global communications agency is looking for a Data Product Lead to be responsible for formulating the strategy and roadmap for the development and delivery of a suite of advanced data-driven products that may include data visualisation, insight generation, statistical and machine learning modelling deliverables.

This role is a key enabler for helping the business and their clients grow by providing better customer experiences and data-driven decision making.

The ideal candidate will have experience building and delivering product roadmaps where consumer centricity is central. The role will bring together core pillars of data, technology and creative to deliver a set of products to clients that will drive consumer experience.

Awareness of key data and digital technologies and machine learning/AI will be required to deliver product innovation within the data space. The right candidate will be an excellent communicator who can facilitate collaboration across business, data engineering, and analytics teams within the business.

This is a great opportunity to join a growing, agile and fast-paced agency, where data is at the heart of its proposition.

Key Responsibilities

  • Responsible for innovation and end-to-to launch of data products, including the commercial proposition and customer need.
  • Lead exploration, development, and delivery of data products that enable clients to make data-driven decisions.
  • Develops, owns, and executes product roadmap.
  • Work closely with internal stakeholders, data engineering, digital services, BI, software engineering and the data science team to develop and deliver the roadmap
  • Drive agile working practices within and across product teams.
  • Leads regular release planning, release management and solution validation initiatives.
  • Turns data insights into data products with actionable outcomes to our customers.
  • Works in an agile/Lean Startup environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Possess a fundamental understanding of end-to-end customer experience integration and dependency.
  • Works with our creative and technology team to create seamless user experiences.
  • Create fast visual prototypes that can facilitate the validation of product concept and user interaction design.
  • Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
  • Defines and executes go-to-market plan, working to ensure that client services, marketing, and sales have what they need to be successful.
  • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Key Skills, Knowledge and Experience

  • Balance of technical knowledge and business acumen.
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
  • High degree of organization, individual initiative, and personal accountability.
  • Previous experience working in a product environment with data science’ digital and engineering teams.
  • Proficiency with software development methodologies such as Agile and experience with Agile software development tools such as Jira.
  • Awareness of commonly used data technologies.
  • Familiar with user experience and interaction design concepts.
  • Excellent communication skills, both written and verbal. Ability to present complex or highly technical issues in simple and easy-to-understand formats, for technical and non-technical audiences.
  • At least 3 years of experience in Product Management and/or Product Development
  • Experience successfully driving end-to-end delivery of data and intelligence solutions, through a range of mechanisms, e.g. dashboards, APIs, real-time alerts, etc.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.

Job type: Permanent
Emp type: Full-time
Salary: GBP £60,000.00

Digital Web Analyst | £45k - £55k

Our client is an award-winning digital communications company that combines effective storytelling and engaging digital experiences to help our clients clearly and authentically communicate with any audience. They’re collaborative and passionate about doing good work together. They're also looking for creative, motivated individuals to join their growing team.

Their client roster includes more than 1,600 companies across the globe including Ascential, ASOS, Rolls-Royce, Whitbread, Paddy Power Betfair and Dixons Carphone. When you join the team, you’ll play an important role in growing and shaping a unique Connected Content™ approach along with Connect.ID products and technology.

Location: Bristol, UK
Job type: Permanent
Emp type: Full-time
Salary: GBP £40,000.00

London | Permanent | £100 - 110k

Our client is a premium woman's fashion brand based in London. They are seeking a new Director of Growth Marketing to lead and execute strategies for a new store and their hugely popular ecommerce website.

You will be accountable for all sales revenue and customer experiences, taking ownership of their marketing, customer service and retail channels. You'll be instrumental in leading the company's evolution with the ability to build and shape the marketing function. 

We're looking for marketers with strong ecommerce experience who have helped new online businesses grow and acquire new customers through planning, executing and managing relevant marketing strategies. 

As a senior member of the team, you will contribute to all aspects of the wider business (at board and senior management meetings), you will lead by example, demonstrating the behaviours and culture we want to maintain and build upon.

The role is London based, with a salary circa £100-110k. There's also a huge EMI scheme in place which could amount to hundreds of thousands in share options.

Responsibilities

  • Accountable for the total sales revenues.
  • As part of the ‘top team’, you will work closely with the CFO, Founder and Buying and Merchandising Director to grow the revenues and profits of the business.
  • All sales channels will report to you.
  • Lead retail channels, including store performance and customer experience. Setting targets and monitoring performance.
  • Lead and execute our e-commerce growth strategy. Accountable for revenues, customer acquisition and retention targets, and the associated performance marketing budgets.
  • Own the customer marketing across all channels (including stores), deliver an exceptional customer journey, building customer lifetime value as a result. This includes all performance marketing, CRM and e-commerce.
  • Own the customer service function.
  • Report regularly on performance, build budgets and find ways to grow which meet our financial objectives.
  • Propose the messaging and trading strategy, in line with a holistic approach across channels.
  • Work closely with buying and merchandising to ensure coherent execution and optimal sell-throughs.
  • Work closely with the CFO* on budgets, forecasting, KPI monitoring, insight and issue resolution.
  • Work closely with the founder to ensure product design, creative and brand marketing is synchronous with our growth strategy.

 

Job type: Permanent
Emp type: Full-time
Salary: GBP £100,000.00

London | Permanent | £48k

Our client who operates in the charity sector is looking for a CRM Developer to help analyse, design, develop, test, and manage data integration solutions within their CRM and BI platforms.

Working alongside both internal and external teams, you’ll review, develop and communicate new data flows in line with best practice standards and agreed protocols to meet operational and analytical requirements.

The ideal candidate will be experienced in database data management and software specification, development and testing. You’ll be able to demonstrate ability in the use of SQL, SSIS, ETL, bulk data manipulation, import procedures and programming languages.

You will be a good communicator and possess strong documentation skills in order to develop and maintain a library of custom processes and documentation including requirement briefs, design documents, data flows, technical specifications, and user documentation.

Main Responsibilities

Development and management of data flows.

  • Follow agreed protocols for new data flows to meet operational and analytical requirements.
  • Develop automated data validation, cleaning and import processes to increase efficiency and accuracy of data upload.
  • Develop, agree, and communicate the commissioning of new data flows with data teams and/or external suppliers.

Development and testing of data integration solution.

  • Analyse, specify, design, develop and maintain processes for data integration with the CRM platform and data warehouse solution.
  • Work with the Data Integration team and/or external suppliers to review and develop best practice and standards.
  • Ensure that solution delivered is developed in a way which is technically consistent with and exploits, where possible, best practice.
  • Produce test plans and perform unit and systems tests of developed solutions. Ensure test plan correlate to requirements and document results.
  • Develop and maintain a library of custom processes and documentation. To include requirement briefs, design documents, data flows, technical specifications, and where applicable user documentation.

Management of data integrated into CRM platform and BI solution.

  • Interpret business requirements from stakeholders to advise and develop business intelligence and reporting solutions.
  • Ensure successful deployment of BI solutions into production and conforms to agreed processes.
  • Monitor implementation of processes and manage exceptions.
  • Report issues with external suppliers and manage/implement resolutions.

Knowledge and Skills

Demonstrable knowledge and ability in the use of:

  • Relational databases and the use of SQL.
  • Microsoft SQL Server Integration Services (SSIS).
  • Bulk data manipulation and import procedures.
  • A procedural programming language such as VB, C# or Java.
  • Software test planning and execution.
  • Data integration software suites.
  • Ideally a degree in Maths or IT discipline.
  • Good communication and documentation skills.

Experience

  • At least 3 years’ experience in database data management role.
  • At least 5 years’ experience of software specification, development, and testing. Including profiling SQL queries and performance tuning.
  • Extensive ETL experience, with advanced T-SQL transformation abilities.
  • Experience of managing relationships with data providers (internal and/or external)
  • Experience of data integration using the Talend data integration suite and Microsoft SQL Server Integration Services (SSIS).

 

Location: London
Job type: Permanent
Emp type: Full-time
Salary: GBP £48,000.00

London (+ remote working) | Permanent | £80k

Our client is a leading CRM and Marketing Technology company operating across all major sectors. They support clients through first class service, expertise, innovative propositions, and leading-edge technological solutions.

They are looking for a Strategic Client Partner to join their Client Services Team and manage relationships of their key accounts in financial, retail and leisure sectors to deliver against commercial, strategic and client satisfaction targets.

You will be working at a senior level to understand clients’ business needs and work collaboratively across internal teams to deliver best in class solutions. Success requires a good understanding across a range of sectors, consultative selling skills and a detailed knowledge of the full range of the organisation’s capabilities.

Responsibilities

  • Build and manage client relationships at all levels.
  • Gain an understanding of your client’s different business divisions and be the trusted partner who will provide solutions to their marketing needs and strategies.
  • Develop, maintain and deliver against an account plan.
  • Co-creating a client roadmap which you will be responsible to deliver.
  • Leading Quarterly business reviews and ensuring they are though provoking and innovative.
  • Identify upsell and cross-sell opportunities across integrated marketing product range.
  • Show YOY revenue growth on your accounts.
  • Be responsible for your account commercials and profitability.
  • Co-ordinate internal teams and SME’s to ensure we are always providing value and are the trusted and innovative partner.
  • Oversee the delivery of projects by managing the internal cross-functional teams, including dedicated client teams and subject matter experts.
  • Review delivery against the client’s SLA; take ownership of all client reporting internally and externally; for example: forecasts, burn, status, etc.

What we’re looking for

  • Strong communication skills and ability to effectively manage senior level client relationships.
  • Proactive individual who has a solution-focused mindset.
  • Passionate about delivering quality work for your clients.
  • Detail orientated.
  • Solid understanding of data, martech, and digital marketing.
  • A background in consultative selling.
  • Commercial management including revenue forecasting experience ideal.
  • A desire to work with as part of a team.
  • Strong organisation and facilitation skills.
  • Team player with excellent written and verbal communication skills including negotiation skills.
  • Structured and clear thinker: ability to prioritise a demanding workload.
  • The ability to absorb information and learn quickly. You are a logical thinker that connects the dots and always strives to proactively identify risks or issues that could impede delivery.

Other benefits

  • Progression opportunities and the freedom to carve your own career path
  • Flexible working
  • Regular training and development opportunities
  • Pension plan
  • Healthcare policy
Job type: Permanent
Emp type: Full-time
Salary: GBP £80,000.00

London (+ remote working) | Permanent | £75k

A leading CRM and Marketing Technology company is looking for an enthusiastic CRM consultant to help drive the growth of their consulting service and ensure best-in-class, customer-first strategies that focus on client performance, and driving digital excellence in delivery and execution.

Sitting within a Consulting Team, you’ll work with clients across a range of sector to help them reach CRM and performance targets through a full range of services - from channel optimisation to strategy planning and digital transformation.

You must have strong omni-channel strategy experience, a solid understanding of marketing technology, and be adept at influencing senior stakeholders.

The successful candidate will have a positive can-do attitude, be an inspiring and driven leader, confident and articulate with clients, and keen to make their mark.

Responsibilities

  • Work on delivering best in class CRM consultancy to our client base.
  • Work with the Sales team to grow existing client accounts, bring in new clients, and win RFPs (proposal development, pitching, approving SOWs).
  • Future-proof our services by developing propositions that meet client needs and provide growth areas for the business.
  • Stay abreast of industry innovations and trends; ensuring the teams are well informed of relevant advances, and clients are provided with innovative digital ideas that add value to their business.

What we’re looking for

Minimum skills and experience

  • Experienced in delivering projects and retained work to a consistently high standard.
  • Experience in developing customer journeys, contact strategies and working on customer experience projects.
  • Experienced in developing performance-focused digital strategies and managing the execution of those strategies in a scaled business.
  • Experienced in building relationships with senior (C-suite) clients, and leading strategic discussions.
  • Ability to influence effectively cross-functionally.
  • Ability to work on multiple projects simultaneously in a dynamic environment.
  • Ability to extract insights from customer and behavioral data to inform marketing strategy.
  • A strong understanding of campaign execution technology, with working experience of at least one marketing cloud platform. Proven record of developing and mentoring a team.

Preferred skills and experience

  • Solid sector experience that could include retail, financial services, betting and gaming, or healthcare.
  • Experience creating or improving operational processes across teams.
  • Able to lead new business opportunity responses.

Other benefits

  • Progression opportunities and the freedom to carve your own career path.
  • Flexible working.
  • Regular training and development opportunities.
  • Pension plan.
  • Healthcare policy.
Job type: Permanent
Emp type: Full-time
Salary: GBP £75,000.00

CRM Marketing | London | Permanent | £40-45k

Our client is a well established CRM and data marketing agency who work with some of the world's best known brands. They are looking for a new Account Manager to join their team to lead exciting and innovative CRM, digital and data-led projects and build strong relationships with key clients. This is a fantastic opportunity grow your career within a leading business.

The role

You'll lead a small team and work closely with clients to understand their data, CRM and digital requirements and respond to briefs. Working with internal agency teams (including creative, strategy, CRM, insight and campaign ops), you'll deliver new and enhance existing data-driven campaigns, solutions, projects and programmes.

Primary responsibilities

  • Understand client requirements and objectives and, working with internal technical teams, translate these into data-driven campaigns and reporting solutions.
  • Receive client briefs and pro-actively suggest new projects or enhancements to existing ones.
  • Ensure that all projects undertaken on behalf of clients are executed and delivered on schedule, to specification with cost of resource in mind.
  • Liaise with analysis teams to scope and specify project solutions that deliver demonstrable and quantifiable benefits to clients.
  • Work closely with delivery teams to ensure that all business requirements, briefs and delivery timescales are realistic, achievable and offer the client the most effective and efficient solution.
  • Maintain open and constructive communications and conduct regular review and preview sessions with all relevant client personnel in conjunction with the Senior Account Manager or
  • Account Director
  • Where required, be accountable for managing client accounts, being the main point of contact and owner of all projects

Overall responsibilities

  • Monitor and manage each project from initial briefing through to final delivery to the client.
  • Provide detailed and precise business requirement briefs to the tech and IT teams to enable them to develop the best possible technical solution.
  • Produce full specifications and price quotations for the client for each project.
  • Track, analyse and report on movements in the clients’ customer base (campaign results).
  • Understand and interpret project analysis results/trends, converting the knowledge into business development recommendations.
  • Ensure that the profitability of client work is maximised, ensuring the right balance of resource vs. cost.
  • Optimise the use of internal project management tools to accurately record and track time allocation.
  • Keep up to date with trends and developments in the clients’ marketplaces, participating in industry events where relevant.
  • Motivate, monitor and support the team at all stages of client assignments.
  • Where applicable, on-board and manage junior members of the Account Team and delegate day to day account management tasks.

Skills and experience

  • Account Management - able to face-off to clients, understand requirements and turn these into briefs for teams within the agency.
  • An understanding of email best practice.
  • Strong experience with end-to-end campaigns, including deployment.
  • Experience of working with stakeholders and helping to think of marketing strategies that will drive customer value and engagement.
  • Salesforce Marketing Cloud experience/knowledge would be advantageous.
  • Able to organise and implement CRM and digital marketing campaigns.
  • Team leadership and project management experience.
  • A strong understanding of CRM strategy, marketing automation tools, campaigns and insights.

Personal attributes

  • Good organisational and time management.
  • Effective communicator with strong verbal, written and presentation skills.
  • Team player, comfortable working under pressure.
  • A genuine interest in wanting to take on more responsibility and strategic thinking.
  • Proactive, forward thinking and eager to progress.
  • Ability to lead accounts and support junior staff members as required.
Job type: Permanent
Emp type: Full-time
Salary: GBP £45,000.00