Are you passionate about crafting impactful CRM strategies and leveraging data to drive client success?

Our client, a leading player in the creative and effective CRM campaigns industry, is seeking a talented Senior Data Strategist to join their team. As a Senior Data Strategist, you will have the opportunity to work with renowned global brands. If you have the skills and experience to thrive in a collaborative, ambitious, and forward-thinking environment, we want to hear from you!

Key Responsibilities:

As a Senior Data Strategist, you will be a vital part of the Strategy team, supporting the Data Strategy Director in delivering CRM strategies. Your key responsibilities will include:

• Crafting and delivering CRM strategies, emphasizing the utilization of data to measure ROI and achieve client KPIs.
• Developing communication plans for complex projects, optimizing them against client strategies using data and technology.
• Collaborating on data project briefs, ensuring alignment with client strategy and providing clear data and technical requirements.
• Expanding analytical thinking in CRM strategy and execution, simplifying complex concepts for clients.
• Creating compelling data storytelling decks for senior-level clients using tools such as Powerpoint.
• Owning client-agency relationships, presenting to internal and external stakeholders, and leading project teams.

Skills and Experience:

• Essential knowledge and experience in CRM principles and channels.
• Demonstrable experience using data-driven insight and behavioral economics for strategy development.
• Understanding of Performance Marketing and the role of data-driven CRM within it.
• Proficiency in leveraging tools like Tableau and Adobe Analytics.
• Confidence using Microsoft Office suite/Google Equivalents, especially Excel.
• Ambitious mindset with the ability to recognize and act on opportunities for the benefit of the team and clients.

Benefits:

• Hybrid working environment: 2 days in the central Bristol office and optional office/home working for the remaining 3 days.
• Catered lunches and breakfast options at the office.
• Generous annual leave, increasing with each year of service.
• Summer and Festive hours for early finishes and additional time off.
• Contributory company pension, dental care, and health insurance.
• Relocation package for eligible candidates.
• Social events, cycle to work scheme, and Employee Assistance Programme.
• Professional memberships including IPA and Bristol Creative Industries.

If you are ready to contribute to the growth of an ambitious agency and shape the future of CRM strategy, apply now.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.  

A well-known global electronics company is looking to manage the operations capabilities of their Adobe Campaign solution across Europe. We are looking for an experienced Adobe Campaign consultant with operations experience can provide a role of leadership within the campaign execution team.

You'll be coordinating with global marketing stakeholders and leading a team of CRM executives, working on end-to-end, multi-channel Campaign Delivery within Adobe Campaign Classic. 

You will need to operate in a fast moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

To excel in this role, you must have a strong background in Adobe Campaign and the ability to understand technical configurations within the existing Adobe Campaign solution. Other equivalent tools could be considered based on the candidate.

Key Accountabilities:

Summary

• Building a technical bridge between campaign briefings and operations.
• Providing training, optimization, best practices, and management of the execution team.
• Ensuring quality control and documentation support for operations execution.
• Collaborating with the in-house technical team for solution engineering.
• Providing input into the future direction of Adobe Campaign.
• This role demands strong consultancy skills, and you will lead technical considerations requiring engagement with our client.

You will be expected to understand the technical configurations in place with the existing Adobe Campaign solution, and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.

You will act as one of the gatekeepers to ensure quality control, and also help to provide reporting if required.  You will also be expected to own the documentation that is required to support the operations execution.

You will also provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.

This role requires strong consultancy skills and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.

Skills and Experience          

Essential

• 2+ years’ experience using Adobe Campaign Classic (v6/7)
• Proactive, independent, responsible attitude
• 2+ years’ background within an Adobe Campaign Operations role showing experience of best practice, client engagement
• 3+ years Digital Marketing Experience
• Experience in programming, product configuration and integration of Adobe Campaign and/or other marketing cloud solutions
• Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

• Adobe Campaign certification – preferably Business Practitioner
• Experience in other connected technologies such as SQL (PostgreSQL, MS SQL Server or Oracle), HTML, CSS, Workflows, Data management, Javascript,
• Qlik data analytics experience
• Estimations and PM Methodologies
• Training experience
• Additional experience of other Adobe Marketing Cloud solutions (AA, AEM, AAM etc)
• Engagement with, or in-depth knowledge of the consumer electronics industry
• Big brand experience
• Global or European experience an advantage
• Issue resolution and escalation

Benefits:

• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

Ready to apply?

Click the I'M INTERESTED button at the top of this page to log in or register.

A leading global electronics company and one of the most admired and innovative brands in the world is looking to hire an Adobe Campaign Application Consultant.

In this technical role you will be working on CRM Solutions, platform configuration, development of web apps, system integration via API, platform development and maintenance to enhance system capability, technical support, building data structures and more complex technical workflows.

Key Responsibilities

• Responsible for configuring Adobe Campaign in order to reflect to the platform the demands from customer
• Configuration includes: database revision, application re-configuration, custom report format creation
• Create and optimize advanced campaign and technical workflows ensuring the industry best practices are always met
• Collaborate with campaign operations manager, campaign manager and provide guidance for alternatives with regards to Adobe Campaign
• Communicate task timelines post the request has been allocated.
• Collaborate with relevant stakeholders, internal and external to ensure the committed timelines are met.

Skills & Experience

Essential

• 2 years’ experience in implementation/maintenance of Adobe Campaign solutions
• Proactive, independent, responsible attitude
• 2+ years of hands on Adobe Campaign experience
• Experience with both platform and marketing campaigns configuration
• Good knowledge in optimization techniques of application and handling big amount of data, marketing automation, segmentation and workflows
• Experience with XML, JavaScript and SQL
• Excellent written and verbal communication (clear, accurate, complete, actionable)

Desired

• Experience with, or in-depth knowledge of the consumer electronics industry
• Big brand experience
• Strong PowerPoint and Excel skills
• Global or European experience an advantage
• Issue resolution and escalation

Salary & Benefits

• Basic annual salary depending upon experience
• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

This role is with a leading CRM and Data Marketing Agency who work with some of the world's biggest and most recognisable brands. 

You will be responsible for managing key accounts, building strong relationships with clients, leading/motivating a successful client services team and ultimately, delivering exciting CRM, Digital and data-led client projects.

As Senior Account Director, You'll lead a team and work with clients to understand their Data, CRM and Digital business needs and then work with internal agency teams (including Creative, Strategy, CRM, Insight and Campaign Ops) teams to help deliver relevant strategic solutions, programmes and projects.

You will have an opportunity to work with fantastic brands, while growing your career within a leading business.

You will be an excellent team leader, someone who loves to motivate others and champion wide teams to deliver excellence.

This role is based in Central London (Hybrid working available) and paying up to 55k (depending on experience) + benefits and bonus

Skills and Experience:

• Ideally 6+ years experience within a client facing agency role
• Excellent Account Management skills- able to face-off to clients, understand requirements and turn these into briefs for teams within the agency
• A solid understanding of email best practice
• Strong experience with end 2 end campaigns, including deployment knowledge
• Experience of working with stakeholders and helping to create marketing strategies that will drive customer value and engagement
• Salesforce Marketing Cloud experience/or similar platforms knowledge would be advantageous
• Able to organise and implement CRM and Digital marketing campaigns
• Team leadership and project management experience
• A strong understanding of CRM Strategy, Marketing Automation tools, Campaigns and insights

Benefits:

• Flexible working
• Catered lunches Tuesday - Thursday in the office with breakfast.
• 25 days' annual leave, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays.
• Summer and Festive hours – early finish on selected Fridays and one day off in December.
• Contributory company pension with escalating employer contributions.
• Relocation package.
• Bupa dental care.
• Vitality health insurance.
• Social events, including Summer and Christmas parties.
• Cycle to work scheme.
• Employee Assistance Programme.
• IPA Membership.
• Creative Industries Membership.

Ready to apply?

If you are a passionate and proactive Project Manager with a keen eye for detail and a drive to excel in the marketing industry, we encourage you to apply.

Click the I'M INTERESTED button at the top of this page to log in or register.