Job title: Senior Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Marketing
Functional Expertise: CRM & Marketing Automation
Salary: GBP £45,000.00
Location: London
Job published: 12/02/2024
Job ID: 34100

Job Description

Our client, a leading player in the data marketing and technology sector, is seeking a dynamic Senior Account Manager to work on a key account, fully leveraging a comprehensive set of data marketing and technology solutions. This exciting opportunity involves implementing revenue-driving CRM campaigns, providing direct access to client data for planning and developing marketing programs. We are looking for a data-focused marketer, experienced in agency or client-side roles, eager to deepen their exposure to CRM elements, including advanced reporting, AI-led campaign optimisation, and predictive models for personalisation and targeting. 

Key Responsibilities:

  • Understand client requirements and objectives, translating them into data-driven campaigns and reporting solutions with technical teams.
  • Proactively suggest new projects or enhancements based on client briefs.
  • Collaborate with internal teams to ensure realistic, achievable business requirements and delivery timescales.
  • Ensure timely execution and delivery of projects within specified resource costs.
  • Liaise with Analysis and Technical teams to scope and specify project solutions benefiting clients.
  • Utilise internal project management tools for accurate resource tracking on client deliverables.
  • Maintain open communications and conduct regular review sessions with relevant client personnel.
  • Stay updated with market trends, participating in relevant industry events.
  • Motivate, monitor, and support junior team members throughout client assignments, potentially leading to direct line management opportunities.

Skills and Experience:

  • 3-4 years' experience in the customer/data marketing industry, preferably managing targeted email marketing campaigns and understanding database marketing infrastructures.
  • Strong knowledge of customer data capture, management, integration, and targeting processes.
  • Experience working with retail brands is advantageous.
  • Knowledge of CRM strategies, email marketing best practices, and client/agency working practices.
  • Degree level, IDM Diploma, or equivalent qualification.

Personal Attributes:

  • Strong organizational and time management skills.
  • Excellent attention to detail and interest in technical processes behind data marketing.
  • Effective communication skills (verbal, written, presentation).
  • Ability to work well under pressure as a team player.
  • Genuine interest in assuming more responsibility and strategic thinking.
  • Proactive, forward-thinking, and eager to progress.
  • Capability to lead accounts and support junior staff members when required.


  • Competitive salary based on experience
  • Opportunities for career advancement
  • A dynamic and supportive work environment
  • Comprehensive health and wellness benefits
  • Training and development opportunities

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